Complaints Policy & Procedure

Complaints Policy & Procedure (V.1 - 07.08.23).pdf

Complaints Policy & Procedure

Nexus Corporate Solutions Limited and its staff aim to ensure that clients, creditors, and all parties we interact with, always receive the highest possible quality of service. However, from time-to-time mistakes can be made, and it is important that these and any complaints arising are dealt with in a professional and courteous manner. 

Please click on the link to the left to access the firm's complaints policy and procedure, and find details of how to complain, and the process at Nexus Corporate Solutions Limited. Please also find details of the Complaints Gateway at the Insolvency Service, and the link for the Complaints Gateway below: 

Complain about an insolvency practitioner - GOV.UK (www.gov.uk)